Questions we get asked before working together.
If your question isn't answered here, ask us directly — we'll give you a straight answer on the call.
How is Eye Marketing different from other agencies?
We take on a limited number of clients at a time so every account has a strategist who actually knows it. Reporting is written in plain language, and we tell you when something isn't working rather than waiting to be asked.
What size of business do you work with?
Most of our clients are small to mid-sized businesses spending anywhere from a few thousand to tens of thousands of pounds a month on marketing. Get in touch and we'll tell you honestly if we're not the right fit.
Do we need to sign a long-term contract?
No. After an initial onboarding period, engagements run month to month. You're free to pause or end the relationship with notice as set out in our terms.
Who owns our ad accounts and data?
You do. All ad accounts, analytics properties, and tracking are set up under your ownership, so there's no lock-in if you decide to move on.
How often will we hear from you?
It depends on the package, but every client gets a written monthly report at minimum, with more frequent check-ins during active testing, launches, or campaign changes.
Can you take over an account someone else built?
Yes — auditing and cleaning up an existing account, including broken tracking, is one of the most common ways new engagements start.
Do you guarantee results?
No agency can honestly guarantee specific rankings, cost-per-lead, or sales figures — too much depends on your market and offer. What we commit to is transparent reporting and evidence-led decisions, so you always know what's actually happening.
How do we get started?
Book a consultation through our contact page. We'll ask about your current marketing, goals, and budget, then recommend a starting point — no obligation to continue after that call.